team@shorten.rest
Sales, pricing, custom plans, NGO/academic discounts, partnership conversations, vendor questionnaires.
Email team Contact
Talk to a human. Usually within a day.
We are a small team that builds and runs the platform — so the email you send lands with the people who can answer it. No pushy sales calls, ever.
Pick the right inbox.
Sending to the right channel reduces our turnaround for you.
support@shorten.rest
Existing-customer questions, billing, account access, integration questions, anything that needs operations to look at.
Email supportsecurity@shorten.rest
Vulnerability disclosures, security questionnaires, penetration test requests for paying customers.
Email securityIf you are routing this through procurement.
Most of the friction in vendor onboarding is paperwork. Here is what we have ready to go.
Available today
- Standard MSA / order form
- Documented SLA with monthly uptime target
- Privacy policy and GDPR statement
- Card payment via Stripe / Chargebee or invoiced ACH on annual
- Public status page
On the roadmap
- SOC 2 Type II attestation
- ISO 27001 certification
- Formal HIPAA BAA program
We have not yet pursued these third-party audits and will not claim them on the website. We plan to as the customer base scales — the underlying infrastructure already aligns with the controls those programs require. Ask us for current status.