This Api Lads Inc. (also referred to as “Api Lads”, “we” or “us”) privacy policy (“Privacy Policy”) describes how we collect and use information pertaining to each of our unregistered visitors and registered users (each, a “Visitor” or “User” (respectively), or “you”), in connection with their access to and use of the Shorten.REST website (the “Site”) and the platform services (the “Services”).

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your information, as well as an explanation of your statutory rights. This Privacy Policy is not intended to override any rights you might have under applicable data privacy laws.

1. Information we collect

We collect two types of information regarding our Visitors and Users:

  • Non-personal Information. Demographic information, age, zip code, gender, and technical and aggregated usage information — including browsing activity on the Site, your device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, and timestamps.
  • Personal Information. Personal details such as name, ID number, email address or phone number; billing details (name, billing address, payment method, transaction details); session details (IP address, geo-location, device identifier); and details regarding connected third-party accounts. Any Non-personal Information that is connected or linked to Personal Information is treated as Personal Information.

2. How we collect information

We collect information through your use of the Services — when you visit the Site, register an account, or upload information — and information you provide voluntarily, such as when you register, contact us, or use any of our Services.

3. How and why we use information

We use information to provide the Services, develop and improve them, manage accounts and provide customer support, monitor usage trends, communicate with you about the Services and offers, personalize your experience, administer the Site, process transactions, identify content and advertising preferences, enhance security and fraud prevention, and comply with applicable laws and regulations.

Legal bases for processing (EU)

For users in the European Union, our legal grounds for processing under EU data protection laws are: performance of our contract with you; compliance with a legal obligation; protection of vital interests; legitimate interest in providing, improving, and securing the Services; or your consent.

4. Sharing personal information

We do not sell our users’ private Personal Information. We share Personal Information only in limited circumstances:

  • With our employees and contractors who need it to provide the Services.
  • With third-party service providers (hosting, billing, customer relationship, etc.) under binding contractual obligations.
  • To comply with legal obligations such as subpoenas, court orders, or applicable laws.
  • To protect rights, property, or safety of Api Lads, third parties, or the public.
  • In connection with mergers, acquisitions, or asset sales — with this Privacy Policy continuing to apply.

Where information is stored

Your Personal Information may be processed and stored by us and our authorized service providers in the United States, Europe, and other jurisdictions as necessary to deliver the Services. Service providers acting on our behalf are contractually committed to industry-standard protection of your information.

5. How long we keep information

We discard Personal Information when we no longer need it for the purposes for which it was collected, unless we are legally required to retain it. We may retain information after account deactivation as reasonably necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and protect our legitimate interests.

6. Security

While no online service is 100% secure, we take reasonable steps to protect Personal Information against unauthorized access, use, alteration, or destruction. Card payment details are tokenized by our payment processor (Stripe via Chargebee) and never stored on our servers. We encourage you to use strong, unique passwords on your account and to avoid providing sensitive information beyond what is necessary.

7. Your rights

If you are located in a jurisdiction whose data protection laws give you rights with respect to your Personal Information — including the European Union under the GDPR — you may have the right to:

  • Request access to your Personal Information;
  • Request correction or deletion of your Personal Information;
  • Object to our use and processing of your Personal Information;
  • Request that we limit our use and processing of your Personal Information; and
  • Request portability of your Personal Information.

You can typically access, correct, or delete your information using account settings. For other requests, contact us via the contact page. EU individuals also have the right to lodge a complaint with a supervisory authority.

8. Cookies and tracking technologies

We use cookies and similar technologies to maintain authenticated sessions, remember preferences, secure the Services, identify technical issues, monitor performance, and improve the Services. See the cookie policy for details. Third-party services placing cookies through our Services have their own policies that we do not control.

9. Children

The Site is not directed to persons under 18, and we do not knowingly collect Personal Information from children under 13. If you become aware that a child has provided us with Personal Information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy as required by applicable law and to reflect changes to our practices. Material changes will be communicated in advance. Continued use of the Services after a change constitutes acceptance.

11. Contacting us

For privacy questions or to exercise your rights, contact us via the contact page or email team@shorten.rest.